- Call the bakery during business hours: Muskegon location Monday-Friday, 7:00am-5:00pm and Saturdays, 7:00am-3:00pm.Holland locations Monday-Friday, 7:00am-4:00pm and Saturdays, 7:00am-3:00pm
- Full payment is required at the time of order. We do not accept EBT
- 72 hour notice is requested for all special orders
- Approval of product is requested at pick up. We are happy to fix anything you are not satisfied with, while at the bakery.
Yes! Please visit https://rykes.bakesmart.com to place an order with our standard designs.
For a custom cake order to be picked up at our Muskegon or Grand Haven location, please call us at 231-726-2253. For a custom cake order to be picked up order at our Holland location, please call us at 616-298-7002.
Yes, we do ask for full payment at the time of order. We started asking for pre-payment because of the amount of orders placed and never picked up. We ask for payment regardless of the quantity ordered. We accept all major credit cards, cash, checks..
During the holidays, graduation season, or for large orders, we love at least 2 weeks notice, but feel free to call and we’ll see how we can accommodate you if you need something sooner. For smaller orders during the “off season”, just let us know within a week to 72 hours prior to pick up and we’ll have your order ready for you!
Changes to your order or cancellations will be honored at no charge up to one week prior (7 days) to the scheduled pick up date. If less than a week notice is given, there will be an additional charge for changes to design, cake sizes, or cancellations. If the cake has been completed, we will not be able to cancel the order.
It depends on what you’re ordering. If it’s something we carry in the store on a regular basis, there are no minimum orders. If it’s for cupcakes, breads, rolls, or other products that are made to order or only carried during the holidays, minimum orders apply as we sell by the batch to minimize waste.
Yes, we offer an $14 dozen doughnut deal all day, every day. We are unable to offer quantity discounts on decorated products (cupcakes, pastries, decorated cookies, etc.) because of the time involved to make each one.
As much as we’d love to be able to accommodate every request that we get, our equipment is very large and when we bake anything, we are making 50 gallon batches; which is enough to make 100 cakes! We don’t have equipment at the bakery small enough to make a single cake.
Yes, we can. Please give us one week to process your image. You are welcome to bring your image into the bakery or e-mail your image to firstname.lastname@example.org. If pulling images off the internet, keep in mind that we are subject to copyright law, so we’ll need written permission from the owner of that image to reproduce it for you on your cake.
Any picture provided must be in JPEG format.
Because we are selling our cakes to you, we are bound by Copyright and Trademark Law. This means that any character that is trademarked, like Mickey Mouse and Minnie Mouse, college or company logos and most other characters from popular TV shows and movies are off limits for our bakery to reproduce unless we have written permission from the owner of the copyright or trademark. The reason you see them online is because many of these cakes are being produced by hobby bakers for their families and friends and are not being resold to the public. We are not allowed to make money from someone else’s intellectual property.
We do, however, have a wide variety of “licensed” toys that we can put on your cake. We also have requested permission from many West Michigan High Schools and Colleges to reproduce their logos on our cakes. Please view our list of licensed kits and logos. If what you are looking for is not on our list, feel free to contact that company directly and request written permission. The permission and approved item in a .jpg format can be e-mailed to email@example.com. Please include your name and event date in the subject line of the e-mail.
We do offer flourless cake options. Our flourless cakes are perfect for those with mild allergies or dietary restrictions. However, we are not a gluten-free certified bakery, so there is gluten in the air at our production facility. For those with severe allergies or celiac's, we recommend exercising great caution.
Sadly, we do not make any sugar-free products. We made an attempt, early on, but because we are equipped only for large batches, we had too much waste for the amount of products that were being requested.
Some of our products, like our carrot cake and sweet breads, do contain nuts and all of our baked goods are baked in the same kitchen and may not be suitable for individuals with nut allergies.
We ask that all products are approved at pick up and due to the nature of our products, we cannot accept returns or issue refunds. However, we want all customers to be 100% satisfied with their Ryke’s Bakery experience. If for some reason you are dissatisfied, please contact the bakery within 24 hours of your purchase and we will do our best to address your concern.
We do offer cakes to fit your theme but they have to keep there clothing on :)